Here are just a few of the letters that customers sent us. These letters are unsolicited and are true testimonials of what our customers think of the service we provide at Derby Appliances.

Dear Mark:

I just wanted to take a moment to thank you so very much for going out of your way to help us out in our emergency situation. The Pharmacy is delighted with the refrigerator and even more impressed with your willingness to go that extra mile.

You have always provided Raritan Bay Medical Center with outstanding service and it is greatly appreciated. It is truly a pleasure to deal with you and your staff.

Once again - Thank You!

T.K.

Dear Sir,

On Saturday I had a refrigerator delivered and installed by two of the most efficient and courteous gentlemen. These two men are an asset to the company they work for.

Many thanks to Derby for another job well done...

C.D.

Just a note to tell you that the crew who delivered invoice ... today were the nicest and most careful crew we have seen. They wiped their feet, protected the stairs, and avoided any damage.

Thanks...

R.B.

Dear Ronda,

I cannot thank you enough for your willingness to fight for your customers. I didn't contact you to obtain assistance but merely to let you know of the hazards I've been faced with by using my Whirlpool range.

You are amazing! You immediately contacted Whirlpool, explained my problems, and had a remedy for me almost immediately. "Experience the Derby difference" is a true and valid statement. Thank you, thank you, thank you!!!

You ARE a business that stands by what you sell and stands behind your customers 100%

In Sincere Appreciation...

D.D.

Dear Charlie & Rhonda,

Thank you so much for intervening with Sub-Zero, on my behalf. I'm happy to say the new refrigerator has arrived & is working - without problems! I'm sure I'd still be making phone calls if it weren't for you both at Derby...